Terms and Conditions

This User Agreement ("Agreement") is made between you ("User") and Lotkeys.com while using our services on Lotkeys.com ("Site").

1. Acceptance of Services and Commitment

1.1. By accessing the Site or using our services, the User declares that they have read, understood, and accepted this Agreement in its entirety.

1.2. The User undertakes to act in accordance with this Agreement and comply with the terms of use of the Site.

2. Identification of the Seller and Contact Information

2.1. Lotkeys.com can be reached at Lotkeys Limited, 6 Fern Road Business Park Dublin, D18 FP98., support@lotkeys.com.

2.2. Lotkeys.com is registered with Tax number: 4307198WH.

3. Account and Security

3.1. The User must provide the necessary information to create an account on the Site. They declare that this information is accurate, up-to-date, and complete.

3.2. The User is entirely responsible for the security of their account information and should not share this information with others.

4. Description of Products and Services

4.1. The features, prices, and related taxes (including VAT) of the offered digital products are specified on the product pages.

4.2. Digital products are delivered electronically after payment, and the procedures related to product delivery are explained in the product details.

5. Prohibited Activities

5.1. The User agrees not to use the Site for illegal, fraudulent, or misleading purposes.

5.2. The User may not engage in the following activities on the Site:

a) Sharing content that infringes copyright, patents, or trademarks.

b) Violating other users' privacy or bypassing security systems.

c) Sharing spam content, harassment, or abusive activities.

d) Selling or transferring purchased products to others without authorization.

6. Cancellation and Refunds

6.1. Purchased digital codes, accounts, in-game gold, and items are the responsibility of the User and are non-refundable.

6.2. If the wrong product is purchased, a refund is not possible if the product has been delivered.

7. Pricing and Payment Terms

7.1. Prices are indicated including VAT and are shown during payment.

7.2. Payment via the 3D Secure method is mandatory. The User should not share password information with anyone to ensure payment security.

8. Delivery and Right of Withdrawal

8.1. For digital products, there is no right of withdrawal once used or activated.

8.2. If delays or technical issues occur related to product delivery, Lotkeys.com provides support.

9. Limitation of Liability

9.1. Lotkeys.com does not guarantee that the services will be uninterrupted, error-free, or secure.

9.2. The User uses the Site at their own risk, and Lotkeys.com is not responsible for issues arising from interactions with other users.

10. Intellectual Property Rights

10.1. Lotkeys.com holds the intellectual property rights to all content on the Site (texts, graphics, logos, etc.).

10.2. The User allows Lotkeys.com to use the content they submit.

11. Privacy and GDPR Compliance

11.1. The User accepts the data processing methods explained in Lotkeys.com's Privacy Policy.

11.2. The User is responsible for the security of their personal data and has the following rights:

a) Access to data.

b) Request for correction.

c) Right to erasure.

12. Cookie Policy

12.1. The Site uses cookies to enhance user experience. Necessary information for cookie management is provided on the site.

13. Dispute Resolution

13.1. This Agreement is subject to the laws of the Ireland, and disputes are primarily resolved through negotiation.

13.2. If the dispute cannot be resolved, the competent courts will intervene.

14. Payment Security

14.1. The 3D Secure password should be accessible only to the User. Lotkeys.com is not responsible for damages arising from sharing the password.

15. Updates and Enforcement

15.1. Lotkeys.com reserves the right to update this Agreement and will notify updates via the Site.

Last Updated: November 20, 2024